This is not a support forum, it's a shoutbox. For help, click help below.
Don't get personal or you'll get zapped, or banned.
Did not work in a beta firefox browser but does work in internet explorer
Then you can select the offending file and delete it from there - good luck
If you find your way to your Ring Memberships page (the earth icon at the top of most pages) you should see a grey tab near the top of the page for "Webspace CMS". If you go there, you should se a "Switch to" dropdown box, change it to Webspace and then look for a folder icon which will take you to your webspace files.
A file from the webspace. The guy who normally looks after the site is on holidays.
Do you mean a site from a webring or a file from your webspace?
How do I remove a file from my webring?
Loving the fact that you don't know how to spell "what", Nari.
my gosh does everyone around here wear panties or whut?
I spend more time dealing with stupid c**p like this, than I get to spend doing the things I came online to do. I set something up, and then some jerk finds some way to knock it down. I set it up again in a new location, and get to run into a new jerk doing something else bizarre, and again, I'm put back to square one. It's getting old.
So more time goes to waste, as another company gets destroyed by managerial arrogance. Sometimes, I wish I had never heard of the Internet.
Score a point for the comic book crowd? They were the closest to the truth, I'm guessing. The cluelessness of the Support person suggests that actual IT people aren't answering these reports at all. Here I was thinking that the real staff was playing hookie, when apparently the real staff was replaced by a collection of clueless call center types. No wonder nothing is getting fixed.
Moral of the story: whether the contact form is an old one or a new one, there is no point to writing to Support, because all that these clowns are going to do, at best, is read off of a script which they probably don't understand.
So, the migration to a new account continues, wasting my time and the ring manager's time, because the staff doesn't want anything to do with common sense. Fun. No wonder this company is losing business.
My favorite part? He told me to pursue the matter in the R360 forum. As in, the cloud in which no Webring employee has been seen since 2009. As if Webring were anything more than a ten person company. As if walking across a small office to talk to a co-worker would pose such a crushing burden. As if this were anything but a feeble excuse to clear off his desk.
He then refused to understand why somebody else having control over one of the contact email addresses to my account posed a security risk for my account. I am not making this up. I saved the email.
That's just scary.
First, asked about how to remove a contact email address (the email addresses we use to get a lost password restored), he told me how to remove a contact - as in, a connection with another user. Totally different subject, and the guy didn't seem to get that. Different human being vs. a different email address that at some point belonged to me - how does somebody not understand that the two aren't the same thing?
The anonymous staffer (they're always anonymous) showed no sign of understanding the problem or of caring about the fact that he did not understand the problem.
I heard back from Support. They weren't even slightly helpful.
Testing ...
So far, more dead silence from Webring (what a surprise), so the tedious task of replacing memberships under this account with memberships under a new webring account not associated with an R360 account which is about to become extremely hackable continues - and the calls to abandon Webring altogether are beginning to sound a lot less crazy than they did a few weeks ago.
Now, as for Webring not bothering to respond to user concerns - that is a complaint.
BTW, when I asked if anybody else was still here, that wasn't a complaint. I was just wondering if I was talking to myself.
Under "account" I have a menu named "settings" which includes a link marked with the words "my contact info" and "settings." Clicking on "settings" I find nothing that allows me to change email addresses. Clicking on "my contact info", as before, I find that I am offered options to add new contact email addresses, but none to remove old ones. As for using webring.com/cgi-bin/info, going there I find that my gmail address is listed as the contact address (as it should be), but my probably soon-to-be-defunct Yahoo address goes on being listed as a contact address over at R360. One can't remove such addresses from R360 by doing anything over on webring,com. As Webring admitted, itself, apparently, "syncing" isn't working.
After you are logged in of course...
Alternatively, can you go to webring.com/cgi-bin/info
Try logging in to R360, and then add /settings/profile to the location in your browser
I am not sure if my R360 account is the same type as yours but I just looked and there was a "Settings" page within R360 which allowed me to change email addresses
Hi, I am still around but did not really have anything to add...
Is anybody else still here, or am I the last the one left?
I see they've redesigned the Support area (hiding the old fora in the process). I've tried resubmitting my question - how do I remove a contact email address that I'm about to lose control over? Let's see if they feel like bothering to respond, this time. By the way - I did post a problem report in that Help forum, the one they hid or took down (or whatever they did)..
Without the site transfer option, the only way of moving a ring membership from one account to another (something made necessary by Webring's bizarre refusal to allow us to delete contact email addresses from our R360 accounts) is to delete one's site from the ring and then reapply using the new membership. Only to find that there is nobody who is going to process that application, and nobody to talk to about that. Awesome.
Checking the four rings on which I have pending memberships, because somebody on Webring had the bright idea of getting rid of the "transfer site" option, none of the ring managers have logged in since January. One of them hasn't been seen since 2012. Maybe he's hiding in a shelter, somewhere, still thinking that the world has ended.
"Webring. 1994 - 2014. Died of neglect." I guess.
Mail sent to Support bounces, now.
here new real estate classifieds website owner.estate
My apologies to the ring managers, who I'm sure have better things to do with their time on this lovely Indian Summer day, but it's not my fault that the people in management are a bunch of ... richards. (Think four letter nickname for Richard). Total richardheads.
So - here I am between a rock and a hard place, and it looks a lot like I'm going to have to create an entirely new Webring and R360 account, and waste my time and the time of a number of ring managers migrating my sites over to the new account, just because Webring couldn't be bothered to give us an option that common sense should have told them that we'd need and because they can't be bothered to reply to real problem reports. Seriously - they never thought of the possibility that somebody would lose his old email address? Because that happens so infrequently? What's a user supposed to do if his email provider goes out of business or, as mine did, goes insane?
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